Privacy Policy

Nurse Unchained™

Effective Date: July 17, 2026

NurseUnchained.com is operated by Venoir, LLC under the Nurse Unchained™ brand (“Nurse Unchained,” “we,” “us,” or “our”).

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

• Visit NurseUnchained.com;
• Create an account;
• Purchase print or digital products;
• Access online resources;
• Join an email list;
• Book an assessment or consultation;
• Apply for Nurse Business Launch Concierge™;
• Participate in an implementation engagement; or
• Otherwise communicate with Nurse Unchained.

1. Information We Collect

The information collected depends on your interaction with Nurse Unchained.

Contact and Account Information

We may collect:

• Name;
• Email address;
• Telephone number;
• Mailing and billing address;
• Username;
• Encrypted or otherwise protected account credentials;
• Communication preferences; and
• Account and login history.

Purchase and Transaction Information

We may collect:

• Products or services purchased;
• Order number;
• Purchase date;
• Amount paid;
• Billing and shipping details;
• Discount or referral code;
• Delivery and tracking status;
• Refund and return history;
• Online-access status; and
• Payment-dispute information.

Complete payment-card or banking information is generally collected directly by independent payment processors. Nurse Unchained ordinarily receives only limited transaction details.

Website and Device Information

Our service providers and we may automatically collect:

• IP address;
• Browser and device type;
• Operating system;
• Referring website;
• Pages and products viewed;
• Search and navigation activity;
• Approximate location derived from IP address;
• Cookie and device identifiers;
• Shopping-cart activity;
• Checkout activity;
• Dates and times of access;
• Advertising interactions; and
• Website error, performance, and security data.

Online-Access Information

When you use online-access resources, we may collect:

• Products assigned to your account;
• Login dates and times;
• Device and IP information;
• Pages or materials accessed;
• Download activity;
• Completion or progress information;
• Access expiration;
• Failed-login attempts; and
• Information used to identify unauthorized account sharing.

Assessment and Consultation Information

If you purchase an assessment or consultation, we may collect:

• Professional credentials;
• State of licensure;
• Nursing background;
• Business experience;
• Proposed business concept;
• Goals, concerns, and readiness information;
• Existing business structure;
• Budget and implementation needs;
• Documents submitted for review;
• Appointment notes; and
• Communications relating to recommendations.

Nurse Business Launch Concierge™ Information

If you apply for or participate in the implementation service, we may collect:

• Business and owner information;
• Professional credentials and qualifications;
• Proposed service model;
• Business registration information;
• Branding preferences;
• Website content;
• Product and pricing information;
• Policies and workflows;
• Vendor information;
• Domain and hosting information;
• Platform access authorizations;
• Account identifiers;
• Project documents;
• Feedback and approvals;
• Communications;
• Project milestones; and
• Other information reasonably required to perform the approved scope of work.

Client-Supplied Materials

You may provide:

• Logos;
• Photographs;
• Written content;
• Testimonials;
• Business plans;
• Policies;
• Forms;
• Contracts;
• Brand assets;
• Professional biographies; and
• Other project materials.

You are responsible for ensuring you have the right to provide and authorize our use of these materials.

Reviews and Communications

We may collect information submitted through:

• Reviews;
• Surveys;
• Testimonials;
• Contact forms;
• Email;
• Customer-support messages;
• Consultations;
• Portal messages; and
• Social-media interactions.

2. Do Not Submit Patient Information

Nurse Unchained is an educational and business-implementation platform. It is not a patient-care portal.

Do not submit patient names, medical records, photographs, treatment information, or other protected health information through:

• Product-support forms;
• Assessment questionnaires;
• Consultations;
• Implementation portals;
• Email;
• Website forms; or
• Project materials.

When examples are needed, remove patient identifiers and use fictional or appropriately de-identified information.

Nurse Unchained products and business services are separate from Venoir’s clinical nursing operations. Purchasing Nurse Unchained resources does not create a healthcare-provider relationship.

3. How We Collect Information

We may collect information:

• Directly from you;
• Through your customer account;
• Through purchases and checkout;
• Through online-resource platforms;
• From payment, shipping, or fulfillment providers;
• Through cookies and analytics;
• Through referral or creator programs;
• From publicly available business or professional sources;
• From contractors working on an authorized project; and
• From third parties you authorize.

4. How We Use Information

We may use information to:

• Create and manage customer accounts;
• Process orders and payments;
• Deliver print and digital products;
• Provide online access;
• Send receipts and order confirmations;
• Provide shipping and tracking information;
• Process returns and refunds;
• Respond to support requests;
• Restore access;
• Detect credential sharing and misuse;
• Schedule assessments and consultations;
• Evaluate implementation applications;
• Perform approved implementation services;
• Customize project deliverables;
• Communicate about project decisions and deadlines;
• Maintain project records;
• Provide customer and technical support;
• Improve products and services;
• Measure website and marketing performance;
• Prevent fraud and intellectual-property infringement;
• Enforce licenses and agreements;
• Comply with tax, accounting, and legal obligations;
• Establish, exercise, or defend legal claims; and
• Send marketing communications when permitted.

5. Payment Information

Payments may be processed by third-party payment providers.

Payment providers may independently collect:

• Cardholder name;
• Payment-card information;
• Billing address;
• Bank or wallet information;
• Device information;
• Fraud-prevention information; and
• Other transaction data.

Their collection and processing are governed by their respective privacy policies.

Nurse Unchained generally receives transaction confirmations and limited payment information, not complete payment-card numbers.

6. Print Fulfillment and Shipping

When you order a physical product, we may disclose necessary information to printers, fulfillment companies, warehouses, and carriers, including:

• Name;
• Shipping address;
• Telephone number when required;
• Email address when required for delivery notices;
• Product ordered; and
• Order or tracking number.

These providers use the information to produce, package, ship, track, and resolve problems with your order.

7. Online Access and Account Monitoring

We may use access logs and security information to:

• Authenticate users;
• Maintain account security;
• Restore access;
• Detect unusual login activity;
• Enforce single-user licenses;
• Investigate credential sharing;
• Prevent scraping or unauthorized copying; and
• Protect intellectual property.

We do not use account monitoring to access unrelated information on your device.

8. Premium Implementation Projects

Information submitted for Nurse Business Launch Concierge™ is used to:

• Evaluate readiness and fit;
• Identify implementation requirements;
• Prepare recommendations;
• Build approved brand and business assets;
• Configure authorized platforms;
• Coordinate third-party services;
• Obtain client feedback and approval;
• Complete handoff; and
• Maintain contractual and project records.

Account Access

When platform access is required, we may request:

• Delegated administrator access;
• Collaborator invitations;
• Temporary credentials;
• Authorization to configure specified accounts; or
• Other access reasonably necessary for the approved scope.

Use delegated or role-based access whenever the platform supports it. Do not send banking passwords, complete payment-card numbers, or unrelated personal credentials.

Access will be used only for authorized project purposes. The client should change temporary passwords and review user permissions at handoff.

Contractors

Authorized contractors may receive limited project information when needed to perform assigned work. Contractors are expected to maintain confidentiality and use information only for the authorized project.

Professional Review

With your authorization, project information may be shared with your selected attorney, accountant, insurer, vendor, or other professional. Nurse Unchained does not control an independent professional’s privacy practices.

9. How We Disclose Information

We may disclose information to:

• Website and hosting providers;
• Payment processors;
• Email and communication providers;
• Print and fulfillment providers;
• Shipping carriers;
• Online-access platforms;
• Analytics and advertising providers;
• Customer-support systems;
• Security and fraud-prevention providers;
• Authorized project contractors;
• Attorneys, accountants, insurers, and other advisers;
• Governmental or regulatory authorities when legally required; and
• Other parties authorized by you.

Service providers receive information reasonably necessary for their assigned function.

10. Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with law, legal process, or a governmental request;
• Investigate fraud or infringement;
• Enforce agreements and product licenses;
• Respond to payment disputes;
• Protect the website and its users;
• Protect rights, safety, or property;
• Prevent unlawful activity; or
• Establish, exercise, or defend legal claims.

11. Business Transfers

Information may be disclosed in connection with a proposed or completed merger, financing, restructuring, sale, or transfer of business assets.

Where required, we will use reasonable confidentiality measures and provide legally required notice.

12. Selling, Sharing, and Targeted Advertising

Nurse Unchained does not sell personal information for money.

We may use analytics, advertising pixels, and similar technologies to:

• Measure website traffic;
• Understand product interest;
• Build advertising audiences;
• Measure conversions;
• Limit repetitive advertising; and
• Show more relevant advertisements.

Under some state privacy laws, disclosures through advertising technology may be treated as “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.

Where legally required, you may use the website’s cookie-preference tool or contact us to submit an applicable opt-out request.

We do not knowingly use protected health information for advertising.

13. Cookies and Similar Technologies

NurseUnchained.com may use:

• Essential cookies;
• Shopping-cart cookies;
• Account and login cookies;
• Security cookies;
• Preference cookies;
• Analytics tools;
• Advertising pixels;
• Affiliate or referral tracking; and
• Similar technologies.

These technologies may help us:

• Keep the website operational;
• Maintain carts and accounts;
• Remember preferences;
• Detect security threats;
• Understand product performance;
• Attribute referrals;
• Measure marketing campaigns; and
• Improve the customer experience.

You can manage cookies through your browser and, when available, the website’s cookie-preference tool. Disabling essential cookies may prevent checkout, login, or online-access functions from working correctly.

14. Email Marketing

If you subscribe, download a lead resource, or otherwise provide legally valid marketing consent, we may send:

• Educational content;
• Product announcements;
• Launch information;
• Promotional offers;
• Business updates; and
• Related communications.

You may unsubscribe through the link in the message or by contacting us.

Unsubscribing from marketing does not stop necessary transactional communications, including receipts, order updates, access messages, project communications, or policy notices.

15. Reviews and Testimonials

If you voluntarily submit a review or testimonial, we may request permission to use it in marketing.

We will obtain appropriate permission before publicly using:

• Private project details;
• Identifiable implementation results;
• Photographs not already submitted for public use; or
• Other nonpublic client information.

Do not include patient information or confidential third-party information in reviews or testimonials.

16. Data Retention

We retain information for as long as reasonably necessary to:

• Maintain customer accounts;
• Provide purchased access;
• Complete orders and projects;
• Maintain financial and tax records;
• Support customers;
• Enforce product licenses;
• Resolve disputes;
• Prevent fraud;
• Maintain backups;
• Fulfill contractual obligations; and
• Comply with law.

Retention periods vary by information type.

Deleting an account may not require deletion of information that must be maintained for legal, tax, fraud-prevention, contractual, intellectual-property, or dispute-resolution purposes.

When information is no longer required, we may delete, destroy, anonymize, or de-identify it.

17. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information.

These may include:

• Account authentication;
• Access restrictions;
• Encryption where appropriate;
• Secure hosting;
• Software updates;
• Backup procedures;
• Security monitoring;
• Contractor confidentiality requirements; and
• Vendor-management practices.

No internet transmission, website, platform, or storage method is completely secure. We cannot guarantee absolute security.

If a legally reportable data breach occurs, we will provide notice as required by applicable law.

18. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information;
• Request correction;
• Request deletion;
• Request a portable copy of certain information;
• Restrict or object to certain processing;
• Withdraw consent;
• Opt out of marketing;
• Opt out of qualifying targeted advertising, sale, or sharing;
• Appeal the denial of a qualifying request; and
• Submit a complaint to an appropriate privacy regulator.

These rights may be subject to exceptions. For example, we may retain information required for tax records, transactions, fraud prevention, contract enforcement, access history, disputes, or legal compliance.

19. Privacy Requests

To submit a privacy request, email info@nurseunchained.com.

Include:

• Your full name;
• Email used for your account or purchase;
• Order or project number, when applicable;
• Description of the request; and
• State or country of residence, when relevant.

We may verify your identity before acting on a request. Authorized agents may be required to provide proof of authorization.

We will respond within the period required by applicable law.

20. Children’s Privacy

NurseUnchained.com, its products, and its services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that such information was improperly submitted, we will take reasonable steps to delete it, subject to applicable legal requirements.

21. Third-Party Websites and Platforms

The website may link to:

• Amazon;
• Payment processors;
• Social-media platforms;
• Software providers;
• Business agencies;
• Professional resources; and
• Other third-party websites.

We do not control third parties’ privacy or security practices. Review their privacy policies before providing information.

22. International Visitors

Nurse Unchained is operated from the United States.

If you access the website from another country, information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

The accessibility of the website in another country does not represent that every product or service is legally available there.

23. Changes to This Privacy Policy

We may update this policy to reflect changes in:

• Products or services;
• Website functions;
• Vendors;
• Online-access systems;
• Legal requirements; or
• Privacy practices.

The revised version will be posted with a new effective date. We will provide additional notice of material changes when required by law.

24. Contact Us

Nurse Unchained™
A brand operated by Venoir, LLC
Email: info@nurseunchained.com
Website: NurseUnchained.com